Cookie Policy

This Cookie Policy is an integral part of the website (hereinafter, the “Website“). Accessing and browsing the Website, or using its services, implies acceptance of the conditions set out in the Privacy Policy and the Terms and Conditions.

To facilitate browsing the Website, ROCO HOSPITALITY GROUP S.R.L. (hereinafter, “ROCO“), with registered office in Milan, Via G.B. Pergolesi 2A – 20124 and tax identification number: 11203650962 hereby informs you that it uses cookies or other data storage and recovery devices of similar functionality (hereinafter, the “Cookies“).

In this sense, and with the aim of guaranteeing the user all the necessary information for correct browsing, we provide the user with the following informative text on what cookies are, what types of cookies exist on our Website and how they can be configured or disabled.

1. WHAT IS A COOKIE?

Cookies are files containing small amounts of information that are downloaded to the user’s device when visiting a website. Their main purpose is to recognise the user each time he/she accesses the Website, allowing, in addition, to improve the quality and offer a better use of the Website.

Cookies are essential for the functioning of the Internet; they cannot damage the user’s equipment/device and, if they are activated in the configuration of your browser, they help to identify and resolve possible errors in the functioning of the website.

2. USE OF COOKIES

 Specifically, ROCO uses its own cookies generated directly by this domain and third-party cookies generated from other websites outside ROCO, belonging to third party companies, for the specific purposes described below. If in the future ROCO uses other cookies for the purpose of providing more and better services, the user will be informed of this.

  • Own technical or necessary cookies

These are those that allow the user to browse the Website and use the different options or services that exist on it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access areas, controlling fraud linked to the security of the service, counting visits for the purposes of billing licences for the software with which the service works (website, platform or application), using security elements during browsing, storing content for the broadcasting of videos or sound or enabling dynamic content (for example, text or image loading animation).

ROCO does not need your consent to install on your device the cookies that are necessary to activate the functionalities of the Website, and their use is based on the need to provide the services requested. Therefore, as they are necessary for the operation of the site, these Cookies will be activated by default and cannot be denied or deactivated.

  • Analytical or measurement cookies.

Statistical cookies help website owners understand how visitors interact with the website by gathering and providing information in aggregate form.

The information obtained by these cookies is unlikely to represent a risk to the privacy of users, as they are analysed in aggregate form, for the purposes of obtaining statistics and reports that allow the Website to improve its operation.

These are the analytics Cookies used on the Website:

 

Analytical Cookies Providers and Information

Purpose

Expiry

Google Analytics

This cookie records a unique identification which is used to generate statistical data about how the visitor uses the Website.

13 months

 

This cookie includes campaign information relating to the user.

3 months

 

This cookie is used to collect anonymous information about the use of the web by the user and can be used to improve the user’s experience and browsing of it.

Session

 

This cookie is used to limit the percentage of requests from the Website.

Session

 

This cookie records a unique identification which is used to generate statistical data about how the visitor uses the Website.

1 day

 

 

  • Advertising cookies

These cookies are used to show adverts that are relevant to the user. They are also used to limit the number of times a user sees an advert, as well as to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

You can accept or reject the installation of these cookies. These cookies are only installed on the user’s device when the user accepts them.

 

Cookie Name

Supplier

Purpose of the cookie

Expiry

dplatform_channelCode

Derbysoft

This cookie is used for the user access identification from Derbysoft.

1 month

dplatform_deviceType

Derbysoft

This cookie is used to determine the type of device from which the user has connected.

1 month

dplatform_fclid

Derbysoft

This cookie is used for the user access identification from Derbysoft.

1 month

dplatform_siteType

Derbysoft

This cookie is used to determine the browser from which the user has accessed.

1 month

dplatform_visitor

Derbysoft

This cookie is used to identify the user with his ID in Derbysoft.

1 month

_sm_au_c

Doubleclick

This cookie is used to show advertisements to the user based on his preferences.

Session

_sm_au_d

Doubleclick

This cookie is used to show advertisements to the user based on his preferences.

Session

DSID

Doubleclick

This cookie is used to show advertisements to the user based on his preferences.

2 weeks

IDE

Doubleclick

This cookie is used for measuring audience and client preferences.

1 year, 1 month

Test_cookie

Doubleclick

This cookie is used for measuring audience and client preferences.

Session

.DDMMUI-PROFILE

Google

This cookie is generated with the aim of showing advertisements to the user in accordance with his preferences.

1 week

1P_JAR

Google

This cookie is used to transfer data to Google.

1 month

APISID

Google

These cookies are used by Google to store the user preferences and information during visualization of the pages with Google maps on them.

2 years

CONSENT

Google

This cookie enables you to personalize how ads are seen outside of Google or to store information such as preferred language when displaying search results.

20 years

DV

Google

This cookie is generated with the aim of showing advertisements to the user based on the preferences of his active session.

1 hour

HPA_CONVERSION

Google

This cookie is used for measuring performance within the Website.

1 month

HSID

Google

This cookie is created by Google to personalize ad that are displayed in Google services, such as, for example, Google Search, especially when you are not logged in to Google.

2 years

NID

Google

This cookie contains a unique ID that Google uses to record your preferences and other information, such as your language, the number of results you want displayed per page and if you want the Google SafeSearch to be activated or disabled.

6 months

SAPSID

Google

This cookie is used to capture data about the session and user browsing, with the aim of tailoring browsing to your preferences.

2 years

SID

Google

This cookie is used to capture data about the session and user browsing, with the aim of tailoring browsing to your preferences.

2 years

SIDCC

Google

This cookie is used to capture data about the session and user browsing, with the aim of tailoring browsing to your preferences.

3 months

SSID

Google

This cookie is used to capture data about the session and user browsing, with the aim of tailoring browsing to your preferences.

2 years

XSRF-TOKEN

Google

This cookie is used to capture data about the session and user browsing, with the aim of tailoring browsing to your preferences.

Session

kenshoo_id

Kenshoo

This cookie is used to capture information about user browsing in order to tailor ads to your taste.

1 year

_gat

Roomkey

This cookie is used to control the rate of requests made on the Website.

1 hour

copter

Roomkey

This cookie captures information about user browsing in order to personalize your browsing.

15 years

cto_lwid

Roomkey

This cookie captures information about user browsing in order to personalize your browsing.

13 months

session

Roomkey

This cookie captures information about user browsing in order to personalize your browsing.

Session

tduid

Tealium (audience Stream)

This cookie captures information about user browsing in order to personalize your browsing.

Session

EH_0

Tradedoubler

This cookie remembers the products selected by the user.

1 year

GUID

Tradedoubler

This cookie remembers the products selected by the user.

1 year

SYNC

Tradedoubler

This cookie personalizes ads by user.

1 year

TradeDoublerGUID

Tradedoubler

This cookie personalizes ads by user.

1 year

__gads

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

2 years

BEPIN

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

Session

CM

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

10 years

cookieconsent

Tripadvisor

This cookie remembers the consents given by the user.

Session

ki_r

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

5 years

ki_s

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

5 years

ki_t

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

5 years

ki_u

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

5 years

PAC

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

2 years

PMC

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

2 years

roybatty

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

Session

RT

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

2 years

ServerPool

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

Session

SRT

Tripadvisor

This cookie captures information about user browsing in order to personalize your browsing.

Session

TACds

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 months

TARertunTO

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

Session

TAReturnTo

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

Session

TART

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

5 days

TASession

Tripadvisor

This cookie enables the user to be identified with his TripAdvisor ID.

Session

TASSK

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

6 months

TATravelInfo

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 weeks

TATravellnfo

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 weeks

TAUD

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 weeks

TAUnique

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 years

VRMCID

Tripadvisor

This cookie enables user behavior in TripAdvisor to be followed and measured.

2 years

__pl_refid

Trivago

This cookie enables user behavior in Trivago to be followed and measured.

1 month

ctid

Trivago

This cookie enables user behavior in Trivago to be followed and measured.

20 years

GROUP

Trivago

This cookie enables user behavior in Trivago to be followed and measured.

Session

sLanguageLocale

Trivago

This cookie is used to identify the country and language of the user.

19 years, 6 months, 22 days

tid

Trivago

This cookie is used to personalize campaigns.

19 years, 6 months, 22 days

trv_tid

Trivago

This cookie is used to personalize campaigns.

19 years, 6 months, 22 days

_guid

Linkedin

This cookie is used to identify users.

18 days

_lipt

Linkedin

This cookie is used for implementing LinkedIn functionalities in the Website.

1 month

AMCV_14215E3D5995C57C0A495C55%40AdobeOrg

Linkedin

This cookie is used for the storage and analysis of LinkedIn users.

2 years

bcookie

Linkedin

This cookie is used to identify the browser used by the user.

1 year, 9 months, 19 days

ELOQUA

Linkedin

This cookie recognizes visitors who revisit the Website and tracks the data from their visits.

1 year, 7 months, 18 days

liap

Linkedin

This cookie locates LinkedIn functionalities in the page, and share the Website information on social networks.

1 year

lidc

Linkedin

This cookie locates LinkedIn functionalities in the page, and share the Website information on social networks.

1 day

VID

Linkedin

This cookie captures information about users in order to better understand their ways of interacting with apps or websites.

8 months, 21 days

act

Facebook

This cookie enables interfacing or integration with Facebook.

Session

c

Facebook

This cookie allows you to identify the user’s reactions on Facebook (likes, shares, etc.) on other web pages.

1 month

c_user

Facebook

This cookie is used by Facebook to allow the user’s ID to be verified to those who like the page without them being logged in.

3 months

datr

Facebook

This cookie identifies the browser used to connect to Facebook. It checks that each user login is not fraudulent.

2 years

fr

Facebook

This cookie is necessary for the “Like” button in Facebook to function.

3 months

locale

Facebook

This cookie is used to identify which web browser is connected, the language used, to control attempts to log in to the service and to provide personalized advertising.

5 days

pl

Facebook

This cookie is necessary for the “Like” button in Facebook to function.

3 months

presence

Facebook

This cookie is used to update the user’s Facebook chat status (active, inactive, etc.).

1 week

reg_fb_gate

Facebook

This cookie identifies the first page of Facebook that the browser has visited.

Session

reg_fb_ref

Facebook

This cookie identifies the last page of Facebook that the browser has visited.

Session

sb

Facebook

This cookie enables the Website to integrate with Facebook.

2 years

sfau

Facebook

This cookie optimizes the recovery flow after failed login attempts.

Session

sfiu

Facebook

This cookie enables the Website to integrate with Facebook.

1 day

spin

Facebook

This cookie enables the user’s ads to be tailored to his preferences.

3 months

wd

Facebook

This cookie is used by Facebook to optimize display performance while maintaining the size of the window.

Session

xs

Facebook

This cookie is used to authenticate your identity within Facebook.

3 months

 

 

3. CONSERVATION PERIODS

 The cookies used by ROCO will be kept on your device for the time necessary for the purpose for which they were installed, and for a maximum of 2 years, unless you decide to delete them through the configuration options of your browser (see section 5 of this policy).

The specific duration of each cookie is shown throughout this cookie policy.

 

4. INTERNATIONAL TRANSFERS

Some of the personal data obtained through third-party cookies will be subject to international transfers, in which case we guarantee that the necessary measures will be adopted to protect the confidentiality, integrity and availability of the same. For more information on the international transfers made by each third party, please access their privacy policies shown in this cookie policy.

 

5. HOW TO DISABLE COOKIES?

You can accept or decline cookies at any time by logging back into our preferences panel:

Link to the preferences panel

You can block or delete Cookies through your browser’s configuration tools, or you can set your browser to warn you when a server wants to store a Cookie:

a. If you use Microsoft Internet Explorer, you will find the option in the menu Tools > Internet Options > Privacy > Settings. To find out more visit:

http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.

b. If you use Firefox, you will find the option in the menu Tools > Options > Privacy > Cookies. To find out more visit:

http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.

c. If you use Chrome, in the section Options > Advanced options > Privacy. Find out more:

https://support.google.com/accounts/answer/61416?hl=es 

d. If you use Opera, in the Security and Privacy option, you can configure the browser. To find out more visit:

 http://help.opera.com/Windows/11.50/es-ES/cookies.html

e. If you use Safari you will find the option in the Preferences/Privacy menu. More information can be found at

http://support.apple.com/kb/HT1677?viewlocale=es_ES

 

6. USERS’ RIGHTS AND ADDITIONAL INFORMATION.

You can obtain more information on the processing of your data by ROCO, as well as on how to exercise your rights in our Privacy Policy .

You can also contact ROCO at the following e-mail address: dpo@nh-hotels.com

Last update: July 2024